FAQ

Frequently Asked Questions

How long does delivery take?

Orders are dispatched within 1–2 business days and usually delivered in 3–7 business days depending on your location. See our Shipping Policy.

Do you offer Cash on Delivery (COD)?

Yes, COD is available on most PIN codes. Availability is shown at checkout.

How can I track my order?

Once shipped, you will get a tracking link by SMS/Email/WhatsApp.

Can I return or exchange a product?

Yes, within [7] days of delivery if the item is unused with tags intact. Read our Return & Refund Policy.

I received a damaged or wrong product. What should I do?

Contact us within 48 hours with photos/unboxing video and we will replace it or refund you.

When will I get my refund?

Refunds are processed within 5–7 business days after the returned item passes quality check.

How do I choose the right size?

Check the size details on each product page. If you are between sizes, we suggest going one size up, or message us for help.

How can I contact you?

Email evorafashion2004@gmail.com or WhatsApp +91 80173 83714 (Mon–Sat, 10 AM–7 PM).